Ultra Mobile

Sometimes when I go outside without WiFi.text message can’t be delivered

Everything is good but when your plans expire and you try to do it , its says account suspended and some time it take two or 3 days and if you go to the help chat that say go to the new version so doesn’t work ,

Great customer service from Ultra mobile. Thanks.

App never works even after sending a link to your phone or using the password you created-- it just sends you back to the login screen, then locks you out. Network is extremely poor, I almost never have any signal anywhere in the house and data continuously doesn't work outside either. Called multiple times to try to fix the issue (network) and it still doesn't work. Insane.

App not work king. Can not login by any way i tried

A fraud company which promised a service to use in Canada when it was only usable from US to Canada and with roaming charges not advised anywhere . Of course misleading web site , an app with no costumer service . Being fooled this time around only

Es good

For some reason, I cannot sit up an account with this app. They send me a link and a link does not work. I don’t have a password. I can’t set up a password. This is a fail for me.

When I logged into the app or the website it says my acct being suspended and on 3 month plan. But when I call the customer support they have the correct info, aka my plan is not suspended and is on one year plan! Called the customer service four times for this issue but none of the suggested fix worked and they all said nothing can be done!!! It’s obviously an IT bug!

Mạng này very good