UMassFive Mobile Banking

I’m often having to drive to deposit my checks because the mobile deposit function can’t read the checks. Never had this problem with other banks.

This app works sometimes, but goes through months long periods of not accepting fingerprint login. It is really frustrating.

UMass and the app were amazing. Now it seems like the app and online banking are always down. Using my debit card always takes days to process on my account making it incredibly difficult to track if you do many small purchases. At this point, using and old fashioned check book log would be more accurate and reliable than their mobile and online system which is pretty lame. I had been with them for almost a decade but my family and I will be leaving the bank because of how often we can’t even look at our accounts

To Matt & the entire UMFCFCU team...thank you for your brilliance, kindness, compassion, patience, and downright constant smiling faces...you make this here (sometime confused) old Irishman feel like the most important person in your day... God Bless you all...you "make my day" every time I visit your wonderful banking institution... Carry on "team"... Sláinte! ☮️✌️🍀🇮🇪😃🦅🌹🦉😇🎵😎❤️🎱🇺🇸

Great,

I don’t understand why it’s not possible for this app to send a push notification every time a transaction goes through on any given account. I have other banking apps and it’s so useful when I can get an immediate notification when something gets charged to my account. Please add this feature!!!!!!!!

UMass Five was one of the first apps to offer check deposits by phone and has always been on top of being the best at nearly everything! I wish the credit cards were attached to the app so you can see transactions though!

Easy to use and straight forward. Makes banking online super easy and kind of fun.

This is the worst Banking application that I have ever used. It was designed with dubious intent. When you owe OD, it makes it almost impossible to pay off. You guys should learn from DCU!

This app is easy to use and very helpful for online banking. I can use it to transfer money, review debit card purchase history, and pay loans I have with UMass. If I could review my credit card purchase history I would give it 5 stars. The app works and is free of bugs in my experience.