Uni Food Hub

Universities like mine that go with companies like Compass for subcontracting need to be investigated for corruption. Never seen something so unusable

It asks me to update the app before making a payment when there’s no update? And of course none of the kiosks work so I can’t order food it’s so stupid.

Tried to use it today but couldn’t because I’m using “an older version of the app”. Fine. What happens when you try to update? You discover there is NO newer, updated version of the app. Also on the rare occasion that the app actually works, it’s so buggy that you have to make 30 attempts to place your order because the app crashes! Completely useless app

Says to update the app to proceed but there is no newer update.

It’s a miracle if the DMU kitchen staff particularly from bamboo in food village deliver your food and if they do then it’s outside the time slated. No contact to resolve your issue on the app, the only solution is to physically go to the location which defeats the purpose of delivery. At the location will ask for your refund of which they feign ignorance on how to do the refund wasting your time and asking if you would wait for your order to be made ( this option will take another (20-30min) or order something that’s already present. Has happened thrice, I guess I blame myself for hoping for a better experience each time. Am done and deleting the app! This last one I ended up picking the food and foregoing the delivery fee that wasn’t refunded.

Just says ‘something went wrong’. Pointless.

The app never works! Don’t use this app always something going wrong with it. Needs to be looked at ASAP

Have gone whole days without food because the only way to pay for food without it coming directly out of your bank account at uni is to use this app. I can’t afford to pay for food with my bank account so am fully reliant on this. Very often doesn’t work, if the Wi-Fi is one singular bar down? Doesn’t work. Mobile data? Doesn’t work. Perfect Wi-Fi? Going to tell you you’re logged out even though you aren’t. Have had to put my food shop back on the shelves many times because the app just doesn’t work.

Fast way to order food and always ready or pick up times.

App simply does not work. So many things wrong with it.