Uno buses

The worst bus services ever. It’s always delayed or cancelled. Delayed time is usually between 10 to 20 minutes which is really affects schedule badly. They need to step up their game and get their services better than it is now

We want to push more people to use public transport yet this app is not easy to use, nor does it track live bus journeys let alone tell me bus times which never seem to turn up. I have on a number of occasions been waiting for over 2 hours and ended up getting a taxi home as the bus times in this app do not reflect when they turn up.

The “Plan Your Journey” feature no longer works, making it much harder to plan any journeys, a real inconvenience as I use Uno Buses regularly. Been broken for weeks now and no sign of it being fixed. Not good enough.

I have no problem with the app but the bus system is bad, there’s always a change mid the journey and the bus drops you off at the campus and never comes bac. Also there’s always a change in drivers and sometimes they are late making the whole journey long and you can’t even complain. I’m so upset because they’ve left me stranded.

The time feature in plan your route can’t be amended as it doesn’t fit on the phone screen. This makes it impossible to use

Not very accurate live map with buses a stop ahead in reality. Also at times, buses don’t show at all on the map despite being on the road. A shame as it was a feature you would hope to work as timetable times are not reliable so realtime updates could be helpful.

Bus comes very late and makes a lot of stop and wastes a lot of time which causes damage to passengers time and schedule.. very bad

Terrible the app crashes half the time and the search for a bus is way too complicated unlike the Arriva app where you press one button and it tells you what buses are nearby

"Plan your journey" doesn't sync up with live bus times or availabilities.

It’s been lovely to have an app. Sometimes it’s not been functioning properly. Not sure whether it is not updating due to the driver or control office issue. When ask drivers say it’s issue from the office. It’s doubtful when the other buses were updating!!