GateLockVan

Why the password for my MyHealthE Vet account doesn’t populate in the chat, which is the SAME organization, is beyond me. The VA also doesn’t make it easy to do many tasks. Why isn’t there a dedicated page to reorder CPAP supplies? No. You’ve got to spend time searching for the page across several platforms. The VA is run by morons!

That's all

I keep getting routed through the login process to the VA homepage. Not any of the useful features are actually available.

I haven’t had problems with they app personally. I think if you are someone with nonUrgent issues it’s a great way to contact without waiting on the phone

This app is useless and I work with computers. I spent at least 2hrs trying to login and I would get rejected each time the app makes no sense you have to have a different ID and password to log into each site you need to go too, this is apple supposed to be user friendly, NOT!

I got an email from the VA advising health chat was available. I downloaded it and when I signed in it took me to Minneapolis area which I’m not affiliated with. I deleted my account and tried to reinstall the app and now all I get is an error message when I try to login. Wish the app would work as advertised.

I got an email invitation to download the new app. It downloaded fine but didn’t work. If it doesn’t work, please don’t invite people to use it.

I installed the app and opened it to find that it has me located in a VISN in which I do not live. Apparently, there is no way to correct that. In attempting to email support, I was rejected as my email address is not on a list of permitted users.

It would be a good idea if it worked. After setting up a password, I was “redirected” which timed out. I’ll stick with secure messaging on MyHealtheVet.

I was trying the app for the first time to schedule an appointment with my PCP. The person at the other end said he’s only allowed to make appointments for EYE care and some other lesser known department. Plus I don’t trust this system, they require you to give “full SSN” instead of last 4. 1. If the person at the other end is VA personnel they wouldn’t be limited to making appointments to two specialty clinics. 2. VA will not ask you for your full SSN in any venue other than “in person. 3. Wokeism wokeism!! I was addressed with neutral terms. “Hello Veteran Smith”. To which I replied, drop the wokeism nonsense and address me as Mr or Sir!! I am forced to conclude that this app and services are not directly connected to the VA but subcontractors. As a result I do not have faith in the security of this venue, I AM DELETING IT!