Valley Mobile Banking

The app work great!

I always have trouble with mobile depositing checks. The problem is the system will not read the check correctly. I end up having to take multiple pictures of the front and the back of the check. Even though the picture shows all the information, front and back, it will not accept it. I have tried multiple different places and lighting differences, to no avail. I hope this gets fixed.

Constant application errors, can’t access my account. Tried deleting and reloading app, if anything it made it worse. If I can’t use this app for online banking I may need to find a new bank

This is a great banking app to use!!!!

got a 5

This app is much more efficient than I had expected it to be. It is very user friendly and typically works without issue. I will say that I only gave four stars instead of five for depositing issues. Unlike many other banking apps the ease of depositing is not easy at all. It takes multiple attempts for a check to be captured and then uploaded or to allow the picture to be used at all. It is a bit frustrating and for that reason I use other banks to deposit my checks through mobile upload instead of this one (being my main bank). However for being the little guy this app works well and has a nice layout and theme to it.

It is very unprofessional, for a bank that services highly active businesses to have their mobile and online banking paralyzed for most of the business day. It didn’t happen to my business, but any overdrafts or adverse business transactions that were caused by this “ glitch” should be excused or forgiven...It would be the right thing to do.

Wish the pending mobile deposits could be linked to the whole account . When looking at balance from computer you can’t see the pending deposit. This would be a helpful feature to consider. Otherwise I use the app frequently .

Really wish I could love this app but it consistently times out every time I try to use it.

Love this app easy to use