Vets Cab

Excellent

It’s easy enough to book a cab in the app, and you can link your digital wallet to it too. However, even though I had Apple Pay linked to my account, my driver still wanted me to pay with debit or in cash after the ride was over. Furthermore, the cost listed in the app and what the metre in the cab showed were different. Finally, the “contact us” button in the app doesn’t call an actual person. It just leads to a voice mailbox where the user can leave a destination and time for their next booking, which if you are on the app, you can already do. This seems redundant, and doesn’t help when I actually need to speak to a person because I have questions about their service.

The app works fine. It could update the drivers’ locations more frequently, but, it’s fine. Vets cabs themselves can be pretty sketchy, they clearly benefit from their monopoly, and couldn’t be bothered to pick you up within 20 minutes, you’d think they only have 2 cars in the whole of Windsor. But that’s not the app’s fault.

Today I took my first ride with them For a 10 minute ride it cost me 25 dollars How can they explain this charging this much money to students

I recently had a disappointing experience with Vets Cab. The drivers were consistently rude and unprofessional, and it seemed like they were determined to increase the fare in any way possible. Moreover, the operators were not helpful, and when I attempted to complain about a driver's behavior, I was surprisingly banned from their service. This lack of customer support and accountability makes it difficult to recommend Vets Cab for reliable and satisfactory transportation.

After updating my phone to ios 17 i am not able to book a cab. When i search by pitting in address for pickup it shows something went wrong message and no location comes up. Troubled by this very much as I frequently need to book the cab. Please fix

Good app. Love the pre book option. Just need some tlc

Kindly help me out with the app, I have downloaded the app , put my number , after I put my name down it doesn’t accept , I tried calling the customer care ; they said they can’t help me out with it . I need to install the app in my phone, which I am unable to Kindly help me out

Experience was gud but driver found taking too much time thats by we feel struggling.

It took 2 hours for cab to come and they have worst customer service. The person talking at customer care is racist and don’t care to help you. I wish i had the resources to sue them.