vHealth (Worldwide)

Cannot believe how worthless this service was. I used Teledoc when I lived in the US and was wonderful. This is the opposite experience. Very frustrating to have bothered with it at all.

The app crashes, so the medical note I was issued by the physician to be excused from work is worthless.

The app sits at the splash screen with their logo and doesn’t load. Entirely useless.

App ask me for my access code to register but doesn’t tell me what it is or where to find it. I tried the number on my insurance card but that didn’t work.

This is a critical tool to connect to doctors when they are not available locally. We have used in the past without issue, but last night when a serious medical issue came up the app wouldn’t load on either my iPhone XR or my wife’s iPhone 12 mini. I tried everything I could think of but finally downloaded the Android version on an older device and it worked as expected. Unacceptable for this sort of app. Thankfully we were able to connect to the doctor on the Android.

First use. Scheduled a 2pm consultation. Just as I was entering waiting room, received a message that Dr cancelled because had tried to reach me three times. This was 1:58 pm, and first attempt was apparently 1:55pm. Really? With a Dr like that I am sure the consultation would have been rushed and a waste of time anyway.

I can’t open the app. On their website the virtual assistant can’t help at all. And the customer service phone number to call says it’s not connected at this time. How in the world are we supposed to reach this service? Frustrating. We had used this before and it worked well. So now it’s double frustrating.

App should allow for range of times for phone consultations. I received calls at 4 am despite noting time zone location. Could not schedule video consult because time function does not work.

App always crashes after I have filled everything out on all of my apple devices.

Not sure what all the negative reviews are about. The app works great. I scheduled an appointment with photo attachments and there was a nice doctor on the other end at the right time. App worked perfectly.