Vic Injury & Claim Support

The only way to submit a document/invoice is to take a photo with the camera in the app. The requires me to print an electronic copy of the invoice, and then use the app to take a photo. Other apps allow access to camera roll so that I can screenshot the invoice and upload it via the app.

Needs document attachment ability. Can only take a photo which means I need to print something needlessly

After I captured the photo of my certificate It doesn’t work anymore.I tried with many ways and many times it still failed to work.

How is this app so terrible? The font size is tiny, the menus are unintuitive. There are no settings available. This and the website show the serious underfunding of digital assets. Bad.

Keep being directed to use the app but can’t even generate an email with the app.

Just like everything else that revolves around the work cover system we have another failure. Everything is done by email now so why is there no where to upload documents such as pdf. There’s only a way to take photos of documents meaning if I have a pdf file I’d have to print the file just to take a photo of it and upload it in the app. I’m not suprised as everything that revolves around the Australian government seems to be a disaster.

Why have an app that won’t work!! Can’t sent emails!!

Hoped this would be a useful app. The main buttons on the screen are all overlapping, not displaying properly. Try to submit a document and get no feedback that it’s been submitted. Not much help at all.

I am with Allianz and after filling out claim manager name and email address, when I click on send information, I instantly get an “Email not currently available “ error message. Work Safe is hard enough to deal with but this app is a waste of time. Rebuild it with someone who knows how to build apps that work correctly. It took 2 months to fix the IOS 14 update issue. Surely you can’t be that busy???

Have found this app very handy for lodging claims but it is no longer working since the last iOS update. My claims are mounting and this app needs to create a fix soon as it looks like lots of people are in the same predicament.