ViewClix Connect

I have been using the Viewclix app without issues for 10 months. Suddenly last month it started disconnecting with a “poor connection” message. My setup hasn’t changed so it’s hard to believe that the issue is not with the app. I love the ease of use of the Viewclix for my elderly parents but getting disconnected 3 or 4 times during a short video chat is becoming very frustrating.

They don’t have to click accept. You can just video call them. When they lose their phone all the time or forget to charge it. This can be used line a giant video chat. I never cared about sharing photos. Just use it for video calls. Make sure you remember and write down your password. You will need it

It’s basically like face timing. Now I can keep an eye on my mom in the nursing home and basically know what’s going at any time. I would’ve paid serious bucks for this so for approximately $250 it was a steal! I was worried that I couldn’t make it work seeing that my mom is in a nursing home, but it worked right from the get-go with no problems!

Our senior loved one can't answer any type of phone anymore. We only use this device for video calls and now the group video calls. It's a maximum of 3 callers plus the frame. We already had a digital picture frame for them before this, so we still use that for looping pictures and video clips. Then this device for video calls only to reduce confusion. Using the larger screen model. The external microphone has static if placed incorrectly or near other electronics. While placed correctly there's still feedback. But this is still an amazing solution! Love it.

We have had no problems upload many pics to the ViewClix. We are able to keep in touch with video calls which was even more helpful during Covid. The memory care place has been very helpful with fixing things (see below) so that we can have a good visit. The only issues have been user issues. Those with Alzheimer’s tend to derail all the things. She unplugs it or unplugs the mic and puts it elsewhere. Loses the remote. An amazing products and so thankful we found it!

Wont allow me to upload anymore pics, what gives.

I am very tech savvy, but this app stinks! Not sure why you would have to select photos and then leave the app to upload them. I uploaded 5, but it’s not letting me add any more. Very frustrating!

App used to work great, but now the ‘share picture’ button freezes the app every time, rendering it useless and impossible to upload new photos. Deleting and reinstalling the app doesn’t fix the issue

we've had this set up for my nana for about a year now and it's been wonderful for her! she loves that she can get photos sent to her and appreciates the updates on our life. definitely recommend this!!!

I live this app, add pics for the slideshow and video calls are great way to check in on loved one!