Village Roadshow Theme Parks

The tickets are great but the app is clunky and goes into a backend browser to do any loading. I get constant freezing when I go to buy tickets. App can definitely be improved.

My tickets say they have been successfully added but unable to view them despite saying barcodes have been scanned and added successfully, which makes it difficult to utilize app features and means I’ll still have to line up to sort out the issue instead of walking through the gate with my pre-purchased tix!

I love Sea World so so much it’s an amazing place and adventure to go on and I highly recommend going, you will never ever and I mean ever regret it it’s definitely worth your money. I LOVE SEA WORLD SO SO MUCH ❤️❤️❤️

Says 5 mins for a ride but reality was 30 mins. Also it asked for location access but then couldn’t automatically determine what park I was at. A paper map would be just as good instead of this app, I guess they are hungry for the sweet sweet analytics.

absolutely ridiculous that virtual queue has been removed. what a way to scam your customers for a profit, instead overly promoting fast track. poor business move; was virtual queue not a ticket entitlement and advertised inclusion for passes purchased prior to this removal? and to have no notification of its removal from the app? very sly.

Easy to use app and save tickets

great value

Complicated and can’t buy tickets via the app, took me two days to buy them

Virtual cue your rides and have all tickets handy - this app rocks guys!!!

So after purchasing multi day passes and adding these to the app we went to a park for the day. Following this first day the tickets disappeared from our profile leading us to believe they were no longer valid and our money was wasted 🤦🏼 After sitting about with our heads in our hands for about an hour wondering how this could of happened, deliberating spending yet more money so as to not upset our already amped up children, did we realise the passes were in fact still valid and could be added again. Why the freak would they do this?!?!