Vimeo

The media player on the app looks horrendous compared to the websites player. Everything is desaturated and noticeable banding even in the highest settings. I definitely wouldn’t want to share a video of mine when the quality is that bad.

When watching full screen on iPhone, if the video/film does not go all the way to the edges of the phone, there is an out of focus “color gradient” outside the confines of the film, that seems to be some average of the colors in the film at that moment, and it is SO distracting (imagine like how news sources duplicate and then blur vertical videos that they want to play in a landscape video format) — for an app / site full of filmmakers, this decision feels super antithesis to the work you watch on Vimeo (don’t flame me btw for watching things on my phone, sometimes that what you got). Please please please undo whatever this decision is.

I paid for an upgrade to a pro user account from a basic. I paid for it through the Apple App Store, which shows a subscription will renew in one year but when I go back to the app It still shows I’m in basic. I clicked on restored purchased several times still, I’m in basic. I’ve contacted their customer service through their AI still waiting on a reply. Worst Customer Service experience I’ve ever had with this company. Can I get a refund through Apple if this does not work out?

I’ve had this app for many years. And just recently, it has been useless. Unable to edit my downloaded videos. Unable to add music. Only able to change the title of the video. Nothing else!

There’s absolutely no support for this app on the iPhone or the Apple TV. If you search anything nothing comes up terrible search engine to begin with nonfunctional joke. This needs to be removed from the App Store immediately and their company needs to be shut down completely asleep at the wheel. It’s really sad. It used to be a good thing.

For some reason all the videos on the web are not found in the app. I thought this would be a seamless experience like it is for YouTube mobile app <> browser. But this Vimeo app is pretty useless.

Automatically adds closed captioning?? Can’t send folders without a business account?? Vicariously embarrassed for the people behind this.

Vimeo in general stinks, but this app doesn’t work more often than it does.

To be fair, their support may just hate everyone. It seems like they’ve done everything in their power to prevent you from reporting any problems to them. Certainly if you’re using a screen reader like Apple‘s voiceover. It is currently impossible to use the search bar. It seems as it does not read anything within its contents. From what I am able to discern their selection is abhorrent as well. Negative stars are not allowed but certainly warranted. I would like to sue you to get my time back. I hate you forever go away.

Literally what the title says search any video you want you’ll get no results. Apparently I’m the only person who uses the app because nobody’s made any reports on down detector.