Virgin Media Store

App crashes every time I try to watch a movie

App won’t let me sign in just says error try later

Just downloaded it and it’s not working despite me putting what I know is the right password! Not a great start VM!

Bought a few films through this service. Avengers endgame simply won’t play on the app due to ‘parsing manifest error’. Whilst playing other film and tv the app often buffers or switches to a low streaming quality (streaming works fine with other services e.g. amazon prime, sky cinema) Personally, I’ll be sticking to buying blu ray from now on.

Rejects my credentials (that are correct) and rejects any email address I provide to reset the password as invalid email addresses. Utter rubbish.

Will not even let you sign in I’d give it a zero star but it won’t let me

Sort it out virgin, paid £20 to watch a series and just get the above error code, 4th episode won’t load; why am I paying ?

Rubbish. Cannot login it says wrong password reset it and still saying wrong pw. Virgin do not know what to tell they jus leave you on hold then disconnect you!!

How bad can it get? It promises much and delivers little I paid for and downloaded a Sky Atlantic series which I can’t watch with my very expensive Virgin home service. And guess what I can’t now access it through the app. Yesterday I could and now I can’t Hugely frustrating and just not good enough from a media company that should know better. Round and round with sign ins and password resets. Sort it out Virgin

This app does not work on iPad or iPhone and iOS 12 as far as I can work out. Apple should remove it from the store. Really stand out poor.