VITEK Transcendent Viewer

Since the update the cameras are blurry and sound rarely works

It’s clear this app is never updated. It’s almost impossible to use and barely works. When it does work it’s fine but that’s about 10% of the time. Would change my review if the app worked.

This app really is a powerhouse. You can pretty much perform remote administration of your NVR without the need to ever go on site. Viewing live video is a breeze and navigating playback of recordings is pretty simple too. Would be nice to have the ability to jump to the next segment when viewing alerts. The timeline clearly shows you where things occurred in time but drafting the timeline to those points in time is hit or miss. I’m sure there’s some powerful feature that does exactly this that I have not yet discovered. As I said, this app is a powerhouse. Maybe I have more to learn! :) Update: and look at that, I just discovered how to do it! Amazing application! Request: wonder if it’s possible to get the nvr to recognize presets stored on a ip camera when using the onvif protocol, the onvif protocol does disclose preset information. My nvr just doesn’t see it.

Have a new system with 5 cameras, the cameras are good but the App is terrible. It’s not very user friendly. Have to go log in to the dvr to change sensitivity of notifications. Hard to find what you are looking for in the app. Needs to be fixed then it would be good.

I have tried everything to get remote playback to work over the past year. Nothing works but it used to, probably about a year ago. My ring is much more reliable. I’ve had professionals check the system but to access from your phone which is really the only place you need to check it never works. What’s the point of this if you can’t playback any video. It’s useless. I updated the app now it says system busy on remote playback. So I just access Ring and it works perfect everytime.

Used this app on Android with no problems for years. Upgraded to iPhone and cannot press buttons in top right and left to add a DVR. The app is useless. Considering I can only use Internet Explorer on PC (insecure, deprecated browser) to connect to DVR, this means I essentially cannot access my DVR at all. Please fix!

As a dealer/installer for Vitek and many other brands I can confidently say this is the best app i’ve seen. These 1 star reviews are years old and their issues have been resolved. I help dozens of clients upload and work this app every week and there just are’t issues. Is it perfect? No. But its intuitive and easy to use. Think Smart Security

Application won’t work, worked fine on old iPad and iPhone?

App stopped working after I got iPhone 12 max. Please fix!!!

We’ve used many video camera apps and systems, but this one does exactly what we need. The live stream is almost instantaneous and the playback works well. Highly recommend.