WAC Smart Fans

Program still has not incorporated both Modern Forms and WAC fans into one app, despite them being the same company. Still running two apps for no reason. App sometimes is slow or poor responsiveness but generally runs smooth.

App could be really good if more reliable and stable. Having multiple fans and switching from fan to fan the screen doesn’t reset and shows the light/fan speed from the previously selected fan - confusing and needs to be cleared. The only way I really know what the fans are doing is by going to check them ~ which defeats the object of being able to control them remotely. Would appreciate support for HomeKit as well.

This app is horrible! I will have it hooked up and it works fine and then I leave the app and go back and it doesn’t work. I have synced it 4 times now and it still doesn’t work. I bought this one because of the app features, look at a different fan.

I love my fans, the app should be equally as good. The software is buggy. You cannot create groups in the latest release. You get a popup that just says Tip and an OK button. The app is slow to find devices. It’s faster to go grab the remote than to use your phone. And there are buttons in the app for features that aren’t yet implemented (as confirmed by Support) like updating firmware on remotes. If a feature is not implemented, please remove the button from the app. For customers who buy your fans and other products for their quality, design, and attention to detail, they expect the same from your software products. The app is not yet up to par.

I bought 5 weather proof fans for a large covered porch, nothing but problems with the fans and app. Everything is going into the dumpster, a little over a year old.

All of sudden the app went dead and I can’t connect to my fan. I can sign in but there’s no more connection. Very frustrating and customer service hasn’t been any help

I had to reconnect one time but was really easy as their technical support was very easy to find online and they walked me through everything step by step in no time. The app is super easy to connect. My problem was likely user error. I highly recommend WAC products.

Connected without problems, all the app controls are quick and effective and voice control works well. I can’t access breeze feature with voice which is a problem because it’s always on but the app works well

The app does not connect to the cloud. Error message reads: “MF 30839854CA74 does not have cloud certificate”.

I have to try multiple times before the app wants to work