Washos: Mobile Car Detailing

Very on time great service and great product. I even got great tips on maintaining my cars paint.

I booked a $170 service appointment with this firm. The car wash person was a no show no call no text. There is no support available through washos either via email or telephone. This app should be removed from the App Store it’s a scam.

Been trying for 4 weeks to book a wash. They use stripe and well it doesn’t work. Get odd email errors. Easier to go to my local car wash than deal with a bad app that won’t accept payments.

My technician arrived 3 hours late, then told me he couldn’t run the card so I paid him cash. The next day I was billed 206.00 I left a phone message and email. 1 week later and Washos has not returned my call.

My first interaction with Washos was frustrating and left much to be desired. I had scheduled a platinum wash for two cars, four days in advance, for a 9 AM appointment on a Saturday. Unfortunately, on the day of the service, I received a call from Washos informing me that the subcontracted wash technician could not make it due to an emergency. Given the timing and nature of the scheduling, I am skeptical about the genuineness of this emergency. Honestly, I think the person just stayed out too late Friday night and slept in. This incident leads me to question the reliability of Washos's subcontracting process and their criteria for vetting technicians. The lack of professionalism in handling appointments and ensuring the availability of dependable service providers has significantly eroded my trust in Washos. This experience was not only inconvenient but also indicative of a broader issue with the service's management and subcontractor reliability. I hope Washos takes this feedback seriously and improves their vetting process to prevent future disappointments for their customers.

I give them 1 star… This is my first time using this service and they cancelled and asked they asked if I wanted to reschedule for a different day. I said no that I would like a refund, seeing as that I need my car taking care of today. They wouldn’t give a refund just a reschedule, knowing that the cancellation was on them and not myself. This is bad business…

Thank you!

I used to use Washos on a regular basis, but stopped after frequent up selling on packages. A detailer who came to work on my car said he needed to use a clay bar to remove some imperfections in my paint. Of course, that would be an extra charge. I declined saying I had paid extra last time with prior Washos person. The current detailer said the job was not done correctly and again tried to persuade me to add the extra service. I declined. I didn’t tell this individual that it was he who worked car last time. Just decided to stop using service in the future

Booked a standard wash like I always do and the guy comes, tells me he needs to use a special vacuum for twigs. Extra $40. None of the prior people ever needed to do that. Then he tells me it doesn’t include wiping down the inside. Take a hike. Who pays $85 for a car wash that does nothing?!

We take great care of our car (Tesla Model 3) and it looked brand new despite being over 3 years old. That is, until Washos took “care” of the car. Thought the car deserved some TLC so opted for the “Ultimate” package, their most expensive option. Well, that will teach me. The tech did a lower quality job than usual, when we select the “platinum wash” and worse, actually scratched the paint all around the car due to what I presume was a dirty orbital gun pad. Brought this up to Washos and they tried to rectify by sending the same tech, so the scratches are still there. Pains me every time I have the car washed since the scratches get to be very visible then. Save yourself the headache and go for the low priced option. Or even better, get a local detailer and save the 25% revshare that Washos collects. Definitely won’t use/recommend Washos again.