Watsons Philippines

love to use it.

Love the new design!

What a great looking app!

Waiting time to access the apps...no budget to upgrade???

Tried calling, emailing, and chatting their customer service but all I received is a call waiting, no answer, and an unhelpful chat agent. Please improve your service.

The app offers click and collect and does not work. Chat support option is not available. Useless

I find it quite disappointing that the Watsons PH app doesn't include J&T Express as a delivery option. Many other platforms and services utilize J&T Express for its efficiency and reliability in delivery services. By not offering this option, Watsons PH limits the convenience and flexibility for customers like me who prefer or rely on J&T Express for timely deliveries. It's crucial for modern e-commerce platforms to provide a variety of trusted delivery partners to cater to diverse customer preferences and needs. I hope Watsons PH considers expanding their delivery options to include J&T Express soon to enhance customer satisfaction and convenience

Verry disaapointed

Very weird that a mobile app has a queue. I tried using it and it stated that there is a virtual waiting room and that there are 909 people ahead of me. Filipinos are so accustomed to waiting and long queues but I can’t believe that even a filipino APP will have it. It states that I have to wait for 5 minutes before I can use it and then when I can, I’ll have 10mins to use the website. Incredibly weird and inconvenient. I’ll just go ahead and drive to mercury drug.

option to have medicine delivered within 3 hrs is a life saver