Weight Gurus

Scale no longer connects to Bluetooth after latest iOS update. Please fix this.

The app locks up and says “loading” when opening the app. This screen never goes away. The app is completely useless. Nice quality control. SMH.

App fails to load quickly or consistently anymore on my IPhone 14.

Scale connection with app no longer working. Support says turn off Bluetooth and back on when in app and after weighing and sometimes it will record scale data. Really? I don’t know… seems kinda inconvenient and time-consuming. They know the problem and won’t fix it?? Update: workaround: start up the app (all the way). Turn off Bluetooth and wifi (quickest to pull down iPhone control center). Wait a second. Turn both back on. Dismiss control center. Weigh in and wait for first beep. You should soon get the second beep indicating transmission of scale data. Sometimes not even this workaround works but weigh again and it might just send BOTH sets of data. (So how / where is it storing the first set?) Update: tried to manually enter weight TWICE: doesn’t show in list (by month of all things). Must quit app, then BOTH manual entries show in list. Buggy! Also scale is now taking a long time to register weight and sometimes double beeps with new batteries. BIG NEW UPDATE! NOW WITH POPUP ADS!

App launch time takes for ever. The screen times out before the application launches. Every other update the app creates duplicate entries in the health app!!! Obviously no testing before release to public!

This app is truly amazing! I have been using it since September 2022. The only issue I have is that as I lose weight, my starting weight becomes my current weight. I truly believe that if you all added an option to adjust the starting weight to the TRUE starting weight from where I choose it to be, it will allow me to see my progress more accurately.

I have been using this scale for 6 years. Recently there have been major issues with the app. When I step on the scale, the number on the scale and what is sent to the app is rarely the same. Then I've noticed the monthly averages are way off. Last, the monthly averages on the dashboard are not the same as the monthly averages in history. I have been working with tech support for weeks with no resolution. These are very simple tasks for an app to accomplish. These headaches are not with messing with anymore. Just ordered a Garmin scale to connect to my Garmin Connect app.

This is a good app for tracking weight and body metrics, pairs easily with the scale. However, my one issue is this: when you update your goal weight, the app automatically changes your starting weight to your current weight. As I’ve lost weight, I’ve lowered my goal to continue losing; I really wish I could keep my starting weight at my original weight instead of the app automatically changing it to my new current weight. I’d like to see the chart display my change from my TRUE starting weight to my current. Maybe there could be a feature added to be able to adjust or choose your starting weight when adjusting goal weight. That’s my only complaint. Everything else is fine!

Scale app stopped opening. Can't record weight. It just spins and hangs.

This app used to work. Now when you open it, it won’t load. Then it might load after a few minutes - only to start loading again while you’re in the middle of using it. It’s been weeks of this! If it goes another week like this, I’m just going to buy another scale that has a dependable app.