WellsOne Expense Manager

The app simply will not allow me to log in with my phone. In order to use the app I am required to log in on a computer, then navigate to a window that will pull up a QR code that I can use to log in with the app, but in that case I’m already logged in on a computer so what’s the point? The IT department at my company tells me this is a common issue with this app and comes from the developers end. Very unhappy to have an app that can’t even be opened without the assistance of a PC.

The app, just as I’ve came to expect from Wells Fargo experience reporting, is complete garbage. It’s way over engineered and barely works.

This app worked well as long as I had an iPhone 8. Now that I have an iPhone 15 I cannot sign on without going to my laptop, signing in and going to expenses and getting the QR code every time. Sometimes it will log me out while I’m using it and I have to go through the whole process again. I received an email with a number to call for help. I was told Wells Fargo doesn’t have anything called an Expense Manager and I need to contact the developer of the app.

The app will not give expense information

As the title states, I’ve noticed that my app times out and I am forced to sign in via passcode, during mid process. The issue is that the app is auto submitting my expense to my boss for approval, while it’s incomplete. I’ve noticed that while it’s not the only circumstance to create this issue, it’s primarily while I am doing a split on the expense. I would love for someone, either Apple or Wells Fargo to assist me with this problem. I can’t even get past 3 expense submittals without this taking place. I’m beyond frustrated with technology but am forced to cope, since this is part of my job.

2/16/24- Continues to work great. 9/20/23- I like new features with recent release. I will continue to recommend.

The update just sits and spins and spins and won’t upload on my phone. I get a message to upload this on my phone constantly when I am using your app. But it won’t actually upload.

Reconciling my expense report for this month and noted multiple receipts are missing, can no longer trust the app to perform one of it’s primary functions.

Another great update!! 8/24/23

Thanks —-