WellVia

This was such a waste of time. The doctor wasn't even listen to what I was saying. I have a swollen tonsil and a sever cough and her recommendation was to gargle with salt water like what kind of google doctor is this. I could’ve made that suggestion myself. When do doctors not give a antibiotic for tonsillitis? I can barely swallow and the coughing makes my chest hurt. But her reply is salt water gargle and Flonase smh

I called into the WellVia app today and spoke to Dr Mary Clifton. I’ve had years of sinus infections and know my body. I had a viral infection a month ago and the drainage and infection resulted in a sinus infection after the virus cleared up. I do not have allergies. Dr Clifton did most of the talking and just told me to use salt water, otc meds, things like that. Things I’ve been using for a month with no result, sinuses are getting worse, not better. She did not really listen to me and I feel it was a waste of my time. When infection lingers for a month, it is time for an antibiotic. OTC meds are obviously not working. If I wanted a holistic doctor, I would have found one.

I never received the medication I was prescribed.

If your not vaccinated they won’t help you. Waste of time and money

This is the 2nd time I’ve gotten no help from WellVia. I was argued with and basically made to feel stupid.

I requested a visit/call at 7:30 pm on 9/10/22 received a text saying someone would be calling shortly, a few minutes later received another text saying my appointment/call has been moved up to 8:30 pm , no one called. I called back around 9:30 no answer left my number to receive a callback because all representatives were currently busy , never received a callback . It is now 2:45 in the morning can’t sleep from sinus headaches stuffy nose etc taking more over the counter medicine that’s not helping this is my first time using this service and I’m highly disappointed I have no stars to give at all because I received No service

They have helped me and my family countless times. I love not having to go to an urgent care facility for stomach bugs, ear infections, UTI etc. Always receive top notch virtual care. And always receive the right meds.

I have used WellVia 4 times. The first time the appointment was cancelled because they couldn’t find a doctor in my area but never notified me. The second and fourth time, I was “seen” by a pediatrician! I am 64 years !!! Every time I was told to use over the counter medication and I would get better in 7-10 days. The third doctor eventually called in a prescription, but didn’t bother to tell me. Each time I have ultimately had to go see my physician for antibiotics. The doctors I have interacted with seem to be bothered that they are having to deal with me and won’t listen to the fact that I know shaft is going on with my body. I know when I have a sinus infection and bronchitis! I used the service because I have felt to bad to go to the doctor and the service is provided by my employer, but it is a waste of time and money!

My company switched to WellVia from medlive and we have had nothing but trouble with it. My wife called for the first time yesterday and when the doctor called her back he was driving down the road with his windows open then he just hung up. When we did get ahold of someone else they talked to my wife like she was an idiot. My son has been waiting to the doctor to call for over an hour they it texts and said the first call was missed , his phone never rang. So I’ll not be using this anymore and I’ll let my HR know that just because it’s cheaper doesn’t mean better

Easy to use I placed a apt on the app was called within 15 minutes and received my prescription to my saved pharmacy without having to do anything. Love it.