WesBank

Installed the app on my IPhone but can’t use it. When I login there is a message saying your profile needs activation, phone App Support. There is a App Support phone number but if you call it’s not App Support. Desktop access works fine though.

The whole point of this app is that it should allow the user a hassle free experience and to have the required information at hand whenever needed. Get new software engineers.

When I try to register it prompts for a username, my input is then rejected which seems that I already have an account. I then have to reset my username but is then asked for my password. I did not even know I had an account, how am I to guess these details on less than 3 tries.

Can log in but none of the functions are available

Can’t get login details 🤷‍♀️ Selfie process always fails first time. If your passwords don’t match, you need to start from the very beginning…and when you finally get to the end, it just says system offline.

Each time I try use the apply for finance function it gets stuck on the page asking for consent to communicate with credit bureaus. Hopefully this app has not tarnished my credit record by re-attempting this function without any joy

What an efficient initiative! Keep on leading the market with your innovative techs.

the app is like FNBs. NEVER works properly.

If youre lucky you may get the app to show you your settlement quotation. Most of the time it doesnt work. And when it does, it shows you the document from the same effective date every time even if you change the date. Embarrassingly bad.

It wants you to nod your head, but then takes a random picture half way through the movement resulting the verification failing.