Winchester Savings Bank

Can never log in on the first attempt Face ID doesn’t work

The app is functional but unnecessarily delays every action, presumably because it has to go to the server to fetch data? On every action? Really? It just feels very clunky and not optimized for the mobile experience and that’s too bad. We invented caching a long long time ago…

Love this bank.

I have been doing business for decades, never any problems.

Easy to transfer money between accounts

In a world getting taken over by Fintech you’d think this bank could at least let you reset your password online. They will deactivate your password at random for no reason and make you call to get it unlocked. Call a person who sits in a branch. They deserve to go out of business.

Very simple and straightforward. Depositing checks is easy. Categories are easy to understand. And great customer service at this bank!

Was a good app. Now I'm stuck on a loading screen every time I open it, so I can't even use it. Please fix.

This app was a major downgrade from the previous and has somehow gotten worse since the switch over. I don’t understand how I’m able to connect to everything on my phone except that app. I can’t even use Touch ID for it and that navigation is abysmal. This app looks like the something kids program in high school. This app makes me want to find another bank.

Inferior to the previous mediocre WSB app. No added features. Clunky and antiquated interface. Poor scrolling. More clicks than before to do nearly everything. Also, inexplicably stops my audio (music, podcasts, audio book, etc) whenever I open the app.