WING-Q

The app is now unusable. The lock unlock key to allow selection of your mix has disappeared. Please fix ASAP.

We’re only able to connect manually. We have app version 1.3.1 & WING Firmware 2.0. Rescan doesn’t work. Beyond frustrating if it’s not user friendly, why even make the app?

Our church just “upgraded” to a new board, and I’ve used this APP for the last few weeks. The following came out of a review from 2021, which are still the biggest issues today. - The faders are very small, which make it difficult to use. - It drains the battery very quickly and overheats the phone. What I don’t understand is why haven’t these issues been addressed? Usability and power management are the top 2 priorities for any app.

the app works ok (albeit finicky) the problem is the battery drain. In 16 minutes of background usage it drained 10% of the battery in my iphone 14.

Outside of the layout being to blown up for iPhone use, the app doesn't connect to the wing as seemlessly. It wants to resort back to the demo version.

please fix the battery drain issue

We had a nightmare this weekend trying to use the WING-Q app for personal IEM monitoring for our musicians. This was our first week using the WING and because of our setup restrictions, we couldn’t test and troubleshoot the in-ear monitoring system prior to implementation. The app simply wouldn’t connect to the board no matter what we tried, with the exception of a few people who did get connected and then kicked off after about 10 minutes. The manual setup button doesn’t work at all and it doesn’t find the board when it scans. You could click the little yellow link in the error message to enter the IP manually, but it still wouldn’t find the console. What is the point of this app existing if it can’t connect to the specific board it is designed to work with. We ended up with half our band just pulling out their in-ears in frustration and going without. It was a disaster. And before you think we had a wireless network issue, a couple of people have paid for and use Mixing Station and had no problem whatsoever connecting to the console.

Wow, the app hasn’t been updated in a year and I’m guessing it doesn’t support the latest WING firmware. What a joke. I expected it to be bad and barely work, but while our console shows up, it won’t connect no matter how many times I tap it or enter the IP address manually. As disappointing as it is to have to pay for third part apps, Mixing Station is far superior to any app Music arrive has put out. Update: I was able to connect after a few more tries. I’m willing to give it a chance, but there are a lot of problems. The faders are tiny and it only works in landscape mode. It would be great if you could have four faders while holding your phone vertically for more control. Also, you should be able to swipe between fader banks instead of hunting for a little button. The whole point of an app like this is to allow musicians to make quick adjustments on the fly, and the app should be designed with that as the priority.

Could the app for mobile have larger faders? Just put more side bars to click through all the channels? Otherwise, the connectivity isn't bad with a good wireless router. I also find it helpful to connect to the board if you put your phone one airplane mode and connect to the board wifi independently. This way your phone doesn't drain battery searching for signal and it isolates your connection

The size of the user interface is wayyyy to small. It hasn’t been a pleasurable experience to use the app and I am ashamed to tell my team that this is what they have to use now after using the MX-Q app for our X32. Also like others have said, it drains your phone battery sooo fast