XDV

Report: Inability to Connect to Device via Wi-Fi Date: [02/082023] From: [My Manggeng] To: [IT Department/Technical Support] Subject: Inability to Connect to Device via Wi-Fi I am writing this report to address a issue concerning the inability to connect to a specific device via the Wi-Fi network. This problem is requires immediate attention and resolution. Description of the Problem: 1. Device Identification: The specific device that is experiencing connectivity issues is [XDV Action Camera./ Version SC002_V3_V1 Model]. 2. Inability to Connect: Despite multiple attempts, we are unable to establish a stable connection between [XDV Action camera Version SC002_V3_V1] and the Wi-Fi network. Other devices in the vicinity can connect without any issues, indicating that the problem is specific to this particular device. 3. Troubleshooting Steps Taken: The following steps have been attempted to resolve the issue: - Restarting the device and the Wi-Fi router. - Ensuring that the correct Wi-Fi network name (SSID) and password have been entered. - Verifying that the Wi-Fi signal strength is adequate in the location where the device is being used. - Checking for any conflicting network settings, such as MAC address filtering or IP address conflicts. - Updating the device's Wi-Fi drivers and firmware to the latest available versions. Done the update 20220101.

apps is not working..waste of time..even this action cam is cheap..but pls control your quality and services..sooo bad..

I can’t take pic remotely .How an I gonna solve this problem????

After recording when I transfer to phone the video has failed to play

1. Pls remove location requirement as mandatory before open the apps. 2. The apps auto shut down when deleting photo in bulk. 3. No improvement on the apps at all even after updating.

Please fix this bug..

Whats the point of having this apps actually? Not working at all!

i cant view the picture or video. it show file corrupted.. went holiday & used this apps link to action camera.. back to holiday & wanted to look back the picture, but the file corrupted.. so sad..

Can not play back and download video via phone! And have to save photo to phone one by one. Kindly update!

Its very complicated to use . once download , you need to save one by one to your phone . And to do that you need to play the video you download before . but the thing is , the apps keep crashing once i play the video . How the hell im gonna save the video if its keep crashing ? please help , i have tons of video in it and i cannot save any one of it .