Xercise4Less Gyms

The App has just updated and it now won’t open and generate an access QR code if I don’t have notifications on. So I can’t get in the gym. I shouldn’t have to suffer an apps push notifications just to allow it to work. I don’t have any other apps where it’s basic purpose is disabled if I don’t allow annoying bubbles, pop-ups and banners. This is a massive nope for me, on inconvenience and principle. If I needed one more excuse to find a different gym, this could be it.

I was forced to download is app to enter the gym and was not aloud to use my code to enter instead. Then when i tried to cancel it took 10 days to “process” whatever that means, and once your membership has “ended” they require another 30 days until they take your last payment, meaning that you are FORCED to pay for an additional month. Overall, for choosing to go to a “cheap” gym i have had to download some god awful app and pay for an extra month when all i wanted was a 1 month membership whilst i was between homes.

You can only use the QR code for entry her once , so if want to come back to the gym you have to wait for someone to let you in . Also why isn’t there a version for your smart watch? . Old app was so far superior.

So you’re telling me, if my phone turns off, I have no data, or I don’t have my phone I can’t enter a gym I’m paying £15 a month for? Surely there’s a better solution. Maybe personal codes that you can only use once per day? That would be a much better solution.

I can’t even sign in, I am putting in the correct email address, although, it’s saying my password is wrong. I request an email to change my password, it says follow the link but the link isn’t highlighted and when I type it in it’s not valid. Extremely frustrating

Used the app with no issues for months tried using it today and it has logged me out, when trying to log back in says username/password incorrect used the change password and changed can log in through the website but app still showing incorrect username/password. What is the point in the app if it doesn’t let you log in total waste of time!!!

What is the purpose of the App (apart from the qr code)? And what is the Activity Tab for?

Old app was much better than this useless one, can you bring back the old one where we can track our activity and progress, spend some money on the app at least

Agree with the other reviewers, I’m shocked at how bad this app is & just don’t get the point of it! The previous version was great- this is just appalling, so disappointed :(

Before today I hadn't used the gym or app since covid-19 appeared and can say I am honestly shocked at how poor things have become! Had no idea the gym had been bought over, no idea the app had changed and no idea how poor things had become. The new “app” shows what little interest there now is in the members and their fitness goals. The old app was FAR superior.