Yup — Math Tutoring App

I am not a pessimistic person but this app is a no go for me. The app constantly crashes and is so glitchy it’s crazy. It takes so long for a simple concept to be discussed. I will be on the app for an hour and thirty minutes just for a simple algebra problem. There’s troubles with the camera on the app and often doesn’t take pictures of your work, the wait time is horrendous, and the app overall isn’t set up well. I Seriously say don’t get the app and waste your money like that. Try other alternatives.

my teacher recommended this app for our math homework. the first session was great. the tutor was awesome and easy to understand. but now i cant even log in. when i got in on my computer it didnt let me go past the “what kind of problem is this?” page. i dont recommend 😐

Please fix this, also I wish there was a setting where you could pause a session and come back to it in case something goes wrong.

Absolute waste of money. I’ve spent 3 hours answering one question with them. It’s not effective and wastes so much time. I learn from them but they take forever to get to the point which is not helpful.

Unfortunately we learned that our son learns better in person and we can’t cancel so we’re paying $113/month for six months for nothing.

This app really helped me get through my Algebra 2 homework and I still use it to this day. I don’t really have any complains against the app except that sometimes the tutors take a very long time to help you. While they do take you through every step and possibility of the problem you’re working on, sometimes not everyone has 40mins-1 hour to work on 1 problem. But it does vary from tutor to tutor. A tip I use is being a little assertive with the tutors and telling them exactly what you need help with and if you need to leave. I find that helps speed things along if needed. Again I love this app, but I wish the speed was a bit faster and they didn’t ask 5 long follow up questions after every single problem

I am a kid who had to rely on Yup for homework, so you can trust me when I say that you CANNOT rely on this app. My problems were considered too hard and out of the curriculum for tutors, and sometimes it would take OVER AN HOUR to find a tutor who would be able to solve the problem. The solution would be slow and boring, and the tutors belittle you and make you think you are a child. The tutors are rude and snappy and are quick to yell at you or use a condescending attitude. ESPECIALLY IN THIS TIME OF QUARANTINE, do not get taken advantage of. The service is long winded and you can’t back out of the deal once you realize the scam. Many of the tutors would end up giving solutions that were WRONG anyway. The app is riddled with technical difficulties. When customer service contacts you, it’s to take the side of the tutors. TRUST ME, GET A DIFFERENT TUTOR/APP!!!

I paid for this for my daughter to use this year. She stopped using this 3 months ago and I have tried to cancel numerous times. I was told I had to fill out a cancellation request and I did...they still charged me! I’ve now paid $400 for a service we haven’t used in 4 months and the support center will not reimburse or stop charging me.

Thanks Yup. I definitely recommend this app.

Very helpful! Actual learning!!