ZAPAKA- Prom & Occasion Dress

The worst experience ever.. they need to be very clear where the order is coming from and the time I paid 20$ for shipping for my daughter prom and the dress and shoes arrived late I also had to pay 30$ To ship the items back and go back and fourth just to get my refund with this company I will never order again from This company

I ordered a dress and it took a month to arrive. When it arrived the quality of the dress was cheap and not worth the price. Then I tried returning the dress but they refused! The window to return is 7 days and I took 9 days. The costumer service is the worst. They also said some rude things to me. I would not trust this store. I also have emails of them being so rude!

My first monthly membership three bracelets I got in the mail two days ago and love them. Been wearing them both days and my 18 year old daughter loved them so guess what she’s going to get for her birthday 🥳

i’ve been trying to return my dress since April 23rd! their support team emailed me and said i would get my refund if i returned my dress unworn and unopened. i did both and ive emailed them 4 times since i shipped it on April 27th. they have NOT given me my FULL refund and they have NOT emailed me back that they have received my package! very poor customer service when you try to get your money back!! if i could give it 0 stars i would!

I placed an order 3 weeks ago. The payment went through. They still haven’t sent it out. So irritated

I ordered my dress almost a month ahead of my photoshoot and it still hasn’t shipped!!

It’s good but price is we’ll okay

You will get your dress--just not at the time that you think it will. ZAPAKA is very unclear about their shipping policies. You will get your dress and it will be of quality, BUT the shipping is extremely unclear and you may not get it before your event even with expedited shipping. What they don't make clear is the production time. If your dress isn't from their warehouse and is already made, they will "make" your dress. This can take anywhere from a few days to a few weeks depending on ZAPAKA themselves. If you email them about the production time of your clothing, they will dodge the question. The emails feel robotic. I would skip out on this one.

Es verdad que los vestidos son lindos pero no son nada baratos moco en el video

I ordered a dress a month and a half ago and I paid for the faster shipping which is to 10 to 15 days. 25 days have passed since I ordered it and I didn’t receive any notice about my dress and like two weeks ago I received a Gmail where says my ordered was already delivered and I didn’t receive anything this is a completely scam do not buy here