Zeal Credit Union Mobile

It’s time for an update people!!! Been with Zeal for yeeeeears and this app has been slow for too long!!!

There really needs to be an option to lock our debit card and whatever else people may have. Other than that I have no problems

Love the new ATM machine at my new location on Woodward.

Do you somehow need to know your previous passcode to make a new passcode so if you forgot your previous pass code, you can never make a new passcode

App is constantly down and seems to be when you need it the most

I work A LOT & sometimes on the weekends I need to visit an actual branch or at least speak to someone which I’m never able to do with Zeal. Didn’t know that when I opened my account, but VERY dissatisfied customer.

I like how easy it is to navigate this app, plus the app looks great because orange is my favorite color. And I’ve never experienced lag or errors using the app. Of course I recommend it to all Zeal CU members!

The overdraft fees are absolutely asinine!!!! I cannot wait to get my account paid up and closed!!! I pay more in fees than anything!!! And the fact that Zeal would charge a $30 fee for a dollar or two overdraft makes me sick!!! They are just robbing me at this point!!! Not to mention MULTIPLE fees for the SAME rejected payment over and over and over! I can’t even get ahead because they just continuously charge me fees repeatedly for the same item trying to come out of my account. Times are literally hard enough without getting robbed by your credit Union!!! It’s so very sad!

Favorite banking institute. Of all time.

I am trying to report a bug that is in the mobile app. It is impossible to deposit a check on the mobile app because the screen is blurred when it requires a photo of the check. Please help remedy this situation with an update app. The situation has been ongoing since the iOS 16 update and it has not been fixed yet. I reached out to the chat customer service for Zeal Credit Union about two weeks ago and let them know about this issue. Please see attached screenshot of what it looks like when trying to deposit check. The UI tells you to rotate your device to continue your deposit. Regardless of rotating the device, the screen never goes away when trying to deposit a check. I hope somebody will respond to this and let the tech support for the mobile app know about this issue. I love this feature of zeal credit union’s mobile app, and would hate to see it be useless in the future because of a bug.