Zego Resident

I cAnt log on , it’s telling me I have No account. But it’s know I do.

Only static payments allowed. Can't see existing payment details. How much is this active payment, it's not shown in the app.

The app works when it wants. When you want to make a payment the continue button doesn’t display. Deleted and reinstalled app to see if that would fix the issue. It worked the first time, after the issue happened again. Tried to do the same steps but this time it didn’t work. Was forced to get a money order to make a payment to my lease. Talking to my leasing office to see if we can use a different app. Wouldn’t recommend

I just tried to log in & everytime I type a letter the screen shake. After I put my email & password it says it wrong. Also now for yrs I have to log in with Zego only for it to say whatever the screen say then I have to re- log in on paylease. Paylease is what I was using before & it claim they was switching to Zego but it does this everytime. Also I have my credentials saved & it won’t come up on the app but it did when I used the browser on my phone.

I’m in question of Who and Where the charge to pay for a monthly rental via Zego, goes. Almost $8.00 to pay one bill is a bit much. Talking to support (having trouble sending), I asked the support team member. He said that the Property Management sets the fee, along with profiting from the cost ( with no other options to pay). Is this true???

I have been using your app ever since Riverbay Corporation introduced it to Coop city residents. I will update my review to the appropriate stars when these problems below are resolved. Of late, logging into the app has become an issue. Problems: a. Zego app cannot recognize my email and password. b. Zego app will not allow user to reset password due to problem “a” c. I deleted the Zego app and reinstalled it. This also proved futile. d. I went to Zego website to login and pay bill over there. There was the same issues. I am using iPhone XS Max with the current or latest IOS update. I will be very grateful if this issues are addressed in a timely manner to avoid late fees and unexpected charges to users. Kindly fix the bugs in the Zego app to enhance user confidence. Thanks

I’ve downloaded the app , it never showed my lease amount. I waited for the first of the month the see if it would update “nothing” I called my leasing office, they actually updated it in there system and see my leasing amount. But yet I do not. I’ve tried the web browser and even removing/downloading app again “NOTHING” Ps: This is with my Updated Iphone *Need Answers

Unable to make payment through the app for two months in a row. Last month, the “continue” to make this payment button was missing. This month it is there but it is not clickable as the screen is too zoomed in. The app worked just fine prior to these issues. once resolved, I will update my review.

I tried opening the app and it wants me to accept the terms and conditions which I accepted but it gives me an error code status 403. Can’t get around it to use the app.

It was actually a decent app until the recent update. Now when you put the amount you want to pay, the “continue” button is no where to be seen. It makes it extremely difficult to pay your rent!