ZipVision Pro

Most user unfriendly app

The system is very good, it’s been installed 2 years. The only problems I have generally boil down to my lack of ability to use the system properly 🤷‍♂️

For some reason it’s stopped sending me alert notifications! Notifications is on and push is on . I now only get them through email and that takes a while to come through. Zip notifications were instant . All the settings are set to receive .

Had cameras installed today, can’t access the camera settings to disable the built in floodlights so have had lights burning all night. Not user friendly. Have a Ring floodlight on the garage that worked perfectly out the box without any hassle. Interface needs simplifying

Don’t bother

I’ve spent two days exchanging emails with the service centre trying to resolve the issue of connecting the app to my DVR…..still no solution. The app is not intuitive and there is no troubleshooting data. Very disappointing as I am unable to monitor my cameras from my phone.

I use the zip app to monitor my Mothers internal & external cameras purchased from System Q cctv ( The only people to buy your cctv and associated equipment from ) Mum has Parkinson’s & Dementia so it was important to me to have reliable equipment installed. To date this equipment hasn’t let me or my Mother down. System Q and Zip software a perfect match keep up the amazing work.. Derek Jigsaw Property Services (UK) Ltd

The system has gone very slow to load. makes it unreliable to view immediately ..what’s happened ?

The current app update does not allow the viewing footage previous to the current date. I can only see from midnight on the same day. Has worked fine previously, but stopped working. The design of the app is poor and not always self explanatory.

I would like to report a bug in the zip vision pro v2 phone app. In Remote Settings-Motion-Area Settings, after selecting the areas covered there is no way to save the setting and go back without shutting down the app, the settings then being lost. Any chance of an update to rectify this? (iphone 12 ios16.1.1)