Zoho Assist - Remote Desktop

Ok

Works well. The interface is user friendly and very helpful. I keep finding reviews from people who have been scammed online. Unfortunately, the scammer who targeted them selected Zoho Assist, just as they might have chosen TeamViewer, AnyDesk, LogMeIn, or any other platform. I sincerely empathize with the distressing experience you faced, but I urge everyone to move beyond this event and think rationally. Is it just to blame a tool that is meant to assist you due to your own inexperience in identifying online scammers? Is it right to speak negatively about Zoho Assist simply because it was misused by unscrupulous people? Designed to streamline the computer repair process, Zoho Assist allows users to avoid the hassle of taking their devices to a shop and waiting for extended periods. Instead, it offers remote assistance, which can be a significant time and cost saver. However, the potential for misuse is an unfortunate reality that extends beyond the tech industry, affecting areas like medicine, where drugs can be misused, and politics, where power can be misappropriated. I hope this reflection is constructive and not bothersome to anyone. My curiosity was sparked after diving into various reviews.

Be very careful if someone ask you to download this app. A “Facebook support” specialist had me download this app in order to scam me out of money.

I was scammed out of almost a 1k thinking I was getting my iPhone fixed. Stole all of my info from screen sharing not knowing that with today’s technology it wasn’t the normal things to do with having iPhones and all since they came out! So DON’T download nor use this app at all!!!!!

Easy to use. Remote access is straightforward and works well.

Useful when I have to resolve an issue for someone and only have my phone with me.

Ham radio use

Very helpful

TekSupportSpy LLC loves using Zoho to help us provide basic computer training to those who feel they are non tech savvy. We remote into our customers system with their permission using Zoho Assist and train them on how to use their computer. Thank you Zoho.

Zoho assist is much more robust and cost effective than the teamviewer. I made the move and am very happy and satisfied.