Zoho SalesIQ - Live Chat App

能否显示自定义的访客数据？ 在网页版中自定义的访客数据可以在 活动项目旁边看到。 但 App 无法看到，这意味着自定义的访客数据没有任何意义。

这个真心很棒的外贸工具，不仅可以统计日用户量，且可知道每位用户留下的痕迹！

Not a fan, freezes consistently. Alerts are all over the place. Recommend a different service. Website is good but app version is terrible

I have constant issues with SalesIQ on my iPhone 13. It is the only app that is consistently laggy on Wi-Fi (with Fiber internet) and on 5G Cellular. Not just laggy from a slow internet connection though. As I have constant issues just trying to type in the app where my key presses become delayed by up to 10 seconds in between letters or numbers. This happens if I have apps in the background or not. I have wiped my phone, removed and reinstalled the app all to no avail. This is with just one chat being open, and no others. It has been this way since iOS 16 into iOS 17.3 Beta, so it’s not an OS issue either. If you can, just use the Android version of the app.

The platform overal is great. The app works fine too. There are some small details but we think we can work it out with the technical support. They have been very responsive.

Very good

So much potential, Zoho is like the 3rd place runner up in every race. Most of my complaints from guests are they cannot use the live chat. Just simply doesn’t work. Press “send message” and it does not send. Customer in chat waiting for operator? No notification (even though settings are all correct and turned on) Tracks bots on sites as visitors (stupid) Has you jumping at your phone every few seconds thinking someone is on it, and try to engage with them, only for them to be gone the second the app shows they showed up (bot traffic) Just fix the darn thing. Allow us to move the chat window thumbnail up instead of being stuck at the very bottom (IPhone menu borders the bottom and it’s so low it is a fine line to press the button versus activate iPhone slide-up menu) So annoyed

This has been an issue for months, the app icon doesn’t clear notifications after chats are closed. The last update was supposed to fix, but am still having issues.

ZOHO email is difficult to use and has a carnival childlike desktop on your computer. Not at all easy to use and definitely not suited for a serious business environment. If you like colored balloons and bubbles and next to no space to write your email text, then you’ll love ZOHO mail! Bring on the clowns!

I had left a one star review because the new interface update was causing SalesIQ to crash anytime I opened a chat, one of the updates that have come out since then has fixed this issue, so I wanted to adjust my view back.