11Residential Resident App

I pay rent quickly and efficiently, put in maintenance requests and it goes straight to the leasing office and they can get back to me quickly. Can’t ask for much more!

I love this new app and much fun/easy it is to use! Plus it gets right to the point

I have had continuous problems with the service Summit “provides” for its tenants. I have sent numerous emails and called multiple times about issues pertaining to the apartment complex and/or unit itself, and not a single one of those has been answered. The state of the washer and dryer is getting worse and worse, and I have mentioned that multiple times to management. The washer water is rancid. It makes any clothes you wash stink like rotten water. The dryer will not dry clothes efficiently. Management should try sticking to their word of helping their tenants, not completely ignoring them. They have promised many things, and so far the only thing has happened is empty threats to tow vehicles on a project they said would be done in 2 days which has taken the better part of a month. Management needs to be more involved and helpful to the community if they want happy tenants.

Doesn’t correctly update my app side to my landlords side. Says on my end I still owe rent when I don’t, so cannot pay rent through the app, one of the main benefits of being able to use said app.

Love how easy it is to get maintenance helpor anything else we may need

How to make a deposit payment for your pet.

Much better than trying to use the website.

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