1ID - My Digital Profile

1ID is fully compliant with EU GDPR and eIDAS regulations.

1ID is a digital profile to be used for personal identification and sharing of data. When you create a digital profile we NFC read your Passport, OCR scan your Driver's License and EU Health Card, and exhibit designed versions of the IDs in the app.

BE AWARE THAT THESE ID DESIGNS SERVE AS ILLUSTRATIONS ONLY, AND ARE VOID AS GOVERNMENT ISSUED IDs, AND AS SUCH NOT VALIDATED NOR CERTIFIED BY ISSUING AUTHORITIES.

We process your data to deliver the app and services to you. This includes:
Registering and identifying you as a user,
Creating your account and setting up your profile in the app,
Giving you access to the 1ID app,
Ensuring that you can log into your account,
Sending you notifications and contacting you about your 1ID account,
Processing your ID and other identification documents,
Giving you the ability to have a digital profile,
Enabling specific account and product features, log and save the actions you take when you use our app,
Responding to your questions and providing you with customer service and support, including sending service related messages to you and to carry out other services that can be ordered through the app or website.
The data we process about you in that regard is:
Ordinary personal data:
Your contact details, incl. your name, email, mobile number, address, country, picture, business email, business mobile number,
What partners you allow to verify your identity,
Purchase history, subscription information and payment and billing Information, e.g. your credit or debit card details and billing address,
Your requests and actions, e.g. sign-up and use of the app, when you accepted our Terms of Service, when you signed up, when you used the app for identification purposes, and when you contacted us for support etc. If you email us, we will collect the content of your message,
Login details and verification and information about what choices you made when you set up your account, when you became a user, your user role, when you are logging into our product,
Other types of interactions you will have with us and our service, e.g account, app and product setup, user interviews, UX research, customer feedback etc.
Information about how you use our product and services.
Sensitive / confidential information:
Your Passport, Drivers License or EU Health Card or other identification document that you choose to scan via our app and the information related to those IDs. You choose if and what document you want to scan. You can at any time delete your scanned document.
We ONLY process your sensitive information on the basis of your consent / permission and it is only used for providing the functionality of the app. YOU CAN WITHDRAW YOUR CONSENT AT ANY TIME.
This data is regarded as confidential and also regulated as a special category of data as we are helping you with making the identification process easier. We limit the collection and processing of this type of data acquired through our app to purposes directly related to providing and improving the features of the app.
We collect your personal data directly from you and will not share it with third parties unless you have given your explicit consent.