Electrical Exam Prep

Can’t log in no matter how many times I change my password.

Trying out new 509 Tactical 3.0 with 509 Sinister X7 Ignite goggles. Now I’m on the side of a trail and need to log in to the app - the login I use for EVERYTHING including 509 says invalid… ok forget password and reset… reset the password and go to enter the new password - still invalid. App is essentially unusable and a waste of time. Get it together!!!

I have been trying to login to this app to control my ignites multiple times. I know my email and my password. I’ve reset it, and it still says invalid username or password.

I reset my password to ensure everything is correct and it is. I am able to login on the 509 website however I am unable to login with the same credentials on the 509 app. It just tells me wrong email or password after completing a password reset and confirming all info is typed correctly. Occasionally unable to use in the backcountry without cell service which is a terrible design as it will randomly logout and then you have no control over the goggles via Bluetooth. Overall just a poor app design as well. Not what I expected at all with a $350 pair of goggles. Try disappointing 509.

Love the product, you have to login to use it every time. Every time i try to login it won’t let me. Says it doesn’t recognize account. On top of that, you try to go through the website and everything crashes when you click on a product. Great products, terrible website/app.

Complete trash just get klim googles. This app wont even log in. Who ever is in charge of the app is a complete joke. Worthless. I paid 360 for the googles and only can use the auto settings.

Cannot log in. It keeps saying invalid email or password and I change my password and it still will not log in. Cannot control my goggles if I cannot log into the app. Terrible.

I logged into the app the first time to connect to my goggles and then closed the app and went to reopen it later and it logged me out, i then go to use the same exact email and password to log in and it tells me that my email or password is incorrect, so i reset my password multiple times and nothing works and i can't create a new account since i already used my email.

Shouldn’t have to create a login to use googles, terrible user experience

This app has helped me with all my 509 gear. I love this brand and the people in it.