717 Parking

I’ve parked with 717 parking for years and I’ve always used the ParkMobile app. Yesterday I went to Tampa theater to see a movie and use the same app. I needed parking for about 3 1/2 hours and the app told me it was gonna be $12.36, it had me select my tag number and had me hit submit. Somehow there was a glitch in the system because when I got back, I had a little notice on my windshield telling me I didn’t pay for parking. I quickly went to the app to look at my history and low and behold nothing was there. I wrote customer service to tell them about the issue. They kindly told me that it was not their problem and I owed the $50. They were absolutely no help and I can promise that I will never park with 717 parking again!!!! I am extremely unhappy!

Be sure you don’t mistype your license plate number, customer service will not be “able to validate your payment”. Regardless of documentation that shows otherwise.

I would recommend avoiding patronizing this group. I was attending a conference in Ybor City and was under the impression that parking was provided in the lot across the street which was run by 717. It was not and they assessed an unreasonably punitive fee for the mistake. Instead of ~$10.50 I was charged $15+$40+5... $60 total. I reached out to them to ask to be able to pay the fee without the punitive charges and their customer service rep acted as if they did not understand me rather than interact with my request. My guess is that they are quite happy to receive the premium for the parking and that this is part of their model... they showed no concern and no mercy.

This company has ruined Tampa parking by buying up every open parking lot to nickel and dime residents to park anywhere. Parking lots, garages, even street parking. Wish I could leave a lower rating.

Company tickets you even though you use this app to pay.

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Payed to park and they still issue “Parking Notice” for $45. This is why I don’t do business with 717. Even if they’re the valet service at a restaurant, I would not trust these crooks in my car. First the parking lot has “by the hour parking” posted but instantly charges you 20$ for All Day. I should have walked away at that point. But for the sake of convenience I took the chance and payed the 20$. I even put my receipt on display on the dash in clear view. The irony here, the photo they took of the “parking citation” they placed under my windshield wiper clearly shows the paid receipt. 🤦🏻‍♂️ So is it a scam or do they just employ idiots? You be the judge!!! With the history they have it’s hard to believe it’s a mistake. In perfect conclusion, the “genius” the decided to write the “parking notice” didn’t even enter the correct license plate. 🤣😂

App doesn’t let you change the duration of parking and it charges for the FULL possible time of 5 or 6 hours. Greedy 717 doesn’t want to fix a simple bug. Save your money and park in the street. Same app btw from the city of tampa and it lets you adjust the time you actually need to park for.

I can’t change the parking duration. It’s making me pay for the maximum limit which is like $50. I’m only here for 30min. Garbage app

Please add an option to select the amount of time you actually want to park for. No one wants to pay for the MAX TIME when we only need 30mins. Future users please pay at the kiosk, because the app is not very intuitive. I had to pay $25 when I only needed 2hrs. 😡