AARP Roadside Assistance

This app could be great but it needs more development

The terrible service waited for Irving for 7 hours, I never waited. They also don't want to return the money... In short, it's terrible.

Was not aware that this app no longer works. Thanks for the update, should have let us know ahead of time.

It tells me my membership is expired. Had to call roadside assistance. At that point I have no use for the app. Customer support is no help.

I think the app is terrible, I go on and it says my membership was cancelled last year… but I have a letter saying my 2022 renewal will be charged to my credit card in 10 days. I call, and someone I can’t understand very well tells me to sign into my account on my computer… which does nothing.

Downloaded app today 2/2/22 only to find out after downloading that the app states it is no longer in effect as of Oct 15 with instructions to go online for service. So I went online only to be told I’m not enrolled in the Road side program despite my many years of auto renewal membership and just hanging up with customer service prior to downloading app who advised me my membership renewed the day before. What’s up AARP?

This app is no longer available

I’ve use this app. so many times and it was always always so wonderful and easy to use. Now all of a sudden I can’t use it because it says that my membership is expired, but I just called customer service and they verify that everything is valid. Come on AARP! This was an awesome app to use!

Everytime I have to use these guys it’s never fast always 2 to 3 hours. Here I sit it’s been 45 mi items just to get someone to come and jump my car.

Earlier when I tried to use the app I was told my membership had expired. Fortunately a Good Samaritan assisted with changing a flat tire. Once home I confirmed my membership was active. Just recently I tried to open the app and was told it was “unable to locate your membership “. Again, I confirmed my membership is active and was transferred to App Support. My call was dropped and when I called back it was dropped again. Very dissatisfied.