Now that the card has finally been discontinued, they have even screwed up the process of refunding of any funds remaining on the card! This card has been a disaster in every possible way. How could CIBC, VISA, and Air Canada have foisted it on us?
Mauvaise application
Je ne recommande pas.
Mauvaise application. Il est difficile de voir quel est notre solde. De plus, difficile de fermer notre compte…
Hazardous to your vacation!
Without any doubt this is the worst app with horrible service from CIBC and AC. As soon as I return from Europe it will be cut in little pieces and displayed at my local CIBC branch.
This is my second year and after similar experiences last year, was assured the problem were corrected. Not so ! Terrible response time from “customer service”.
Shame on you CIBC and Air Canada.
Poorly designed App
Starts to load and then hangs. Website using Firefox appears to work although login is not working properly.
Not good
Everything is good until make payment.
Do not get this card
The exchange rate is the worst ever seen, the app doesn’t work and to load fund your card takes forever
Worst card and app ever
Never works, don’t get it. I regret my decision.
Worst decision by CIBC
CIBC other prepaid visa’s were a lot better but for some reason they replaced those with this garbage. With the other cards you could load finds on the fly and get access to your money right away. This card you have to load funds via bill payment on the CIBC app and then wait several days to get access to your money which beats the purpose of having a travel visa.
Sami
You are not able to keep $CAD also very high exchange rate
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