Addison Lee: Taxis & Couriers

Классное приложение всем советую

Very nice

Воруют деньги и обманывают

Nice design!

Trying over 3 hours now to get the 4 digit code to activate the account. Code doesn't come by sms thus app cannot be used. Major failure...

Easy app by one of London’s most iconic businesses that provides quality cars and professional drivers. Highly recommend.

Used to use all the time for work now it’s gone downhill so much. Pre-booking cars often late, may as well use alternative apps for half the price.

You put the pick up address in the app and then it immediately changes it to your current location without you telling it too. Very frustrating.

I wouldn’t recommend Addison Lee anymore. Having used it for business and also personal airport transfers I have found the app unreliable, the drivers aren’t helpful and or rude at times and not in keeping with the “premium taxi” service. Not even with Uber have we gotten such bad service. The customer service is just unfortunate. When feedback has been provided there was a lack of acknowledgement and supporting the customer. It was more a case of excuses. The app is unreliable and the payment methods aren’t straight forward. I still end up paying cash as the drivers don’t have a card machine (which for a premium service in London is unacceptable). Have deleted the app and will no longer be using the service for business or personal reasons. Will be using black cabs moving forward. Their app is certainly better and drivers are reliable and know where they are going!

I just think Addison Lee is an amazing way to travel around SE London because there are no tubes in that area! I can order my cars via the app that way! Thanks to everyone for developing it! I also like the way that Addison Lee are adding electric cars to their fleet to reduce CO2 and NOX emissions! Far better than in the late 2000s when they were using people carriers all the time!