AeroFlow

This app is useless as it constantly crashes and has done in the 2 years I have been using it. I would avoid this and I would also avoid the ElectroRad radiators as well. After having the screen fail and need replacement the same heater will now not communicate with the other. This after only 2years of limited use!

Lots of bugs for me I’m afraid. Crashes for no reason. Unclear if sending programmes to all rads etc. Generally clunky. For what should be so slick and easy to use.

Keeps crashing. Needs a lot of improvement

Brilliant app. Finally have it working properly simply by turning off “Private Wi-Fi Address” in your phones Wi-Fi settings. I can even access it over my mobile data which I haven’t been able to do since it stopped working a couple of years ago. No crashing or “impossible to connect” nonsense anymore. Great to have full control over your heating during this cost of living crisis!

Just reinstalled the latest version of this App and now it shuts down on opening and selecting any function. Using with iPhones 6s with latest iOS version. Now when using iPhone 12 and 13 App still crashes on opening first time and does not communicate with server when using mobile data 4g. If anyone knows of a fix please write in review

You would think being German it would work ok, but it doesn’t, you need to constantly remove the app and reboot everything to get it working… Rubbish….

Would like to see an update as the app does not do justice to the investment in the WiFi gateway. The app needs: Live on/off status indicator On/off event tracking history Display and control of radiator settings. Buying the gateway just to see temperature is not good value for money

This is a very handy app if you need to control your heating when you are not there. I have set this up with a 4G router as there is no broadband in the property. The SIM card costs 5 £50 a year which is far cheaper then full broadband at £20+ a month. Not as easy to set up as I would have liked but once I worked it out it was a pretty simple process. Having step by step instructions on the app would be helpful as the instructions they came with the Gateway did not correspond to what you see on the App. 4 stars as it does what it needs to do.

Saying this can be controlled by Alexa is stretching the truth. It was a few months ago, but since they had the server “accident” (see their home page) it never worked again. (Yes, I have completely reset my system and reinstalled apps several time, rekindling my Amazon account, wasting hours of my time.) Alexa always says “... is not responding” for every radiator. Very disappointing, as it worked well when first installed.

I was very excited about the central router-connected unit to control these because it means simpler radiators but still “smarts” if you want programmes etc. The app seems to be designed by engineers, which is terrible and it shows a complete disregard for user experience: * People think about their home in terms of rooms not “zones”. I never heard a human say “I control the heating in my house based on zones”. This opens a can of worms in terms of learning because this abstraction makes it hard to reason about how settings are managed. Should I have a zone for each room or for each floor? Etc - unnecessary complexity * App crashes and closes every other time you open it (literally) and click on “heating” or whatever is open at the time. Shameful. * i18n is beyond insulting and clearly done by someone who is not a native English speaker. As a user it’s frightening to read “it was impossible to connect”. Just bloody say “could not connect”, I thought the whole system failed forever and irreparably. * Setting temperature requires you to click a “modify” button which seems superfluous - just do it on plus/minus, I forgot literally 3 times in a day to click Modify and the temperature wasn’t set. * Setting programmes is beyond confusing and you can never tell if a radiators has a program running or not. This is important because while I need to know the current temperature on the radiator, I would also like to know if the program was applied correctly when looking at it in the app. * Setting and sending program goes into an infinite waiting loop and you need to kill the app. When you are back is - presumably - applied. * The One/Multiple/All method is way too much cognitive load, I’ve been struggling to figure out how it works. There are simpler way to handle this. * I would love to see a list of radiators and have a quick way to see and adjust temperature for each one of them. Impossible, you need to go through zone... Terrible We are moving away from gas and aiming at replacing all radiators with electric. This is the second attempt at trialing a supplier that integrates wifi etc, still an abysmal failure. We only bought one radiator to pilot things but our future investment in this area is 100% connected to how this app evolves in the next months. PS> Not only I stand by this review, but I will happily spend some of my spare time to walk you through these issues and discuss why and how they need to improve (contact me on @cosmarginean on Twitt