AIC-Mobile

I had this app before maybe a year ago and deleted it. I recently downloaded it again because I have this ins again. The app is useless, it has all my previous info and won't let me delete my old vehicles and update. I reached out to customer service 3 times only to get zero response. Very disappointed.

I was charged a late fee because of the way the app is set up. They tried to take my monthly payment out before my direct deposit was processed. They only tried to take it out one time early morning if they would have tried again later on that day it would have gone through. It also wouldn’t allow me to make the payment on my own. So now I’m paying late fees that I shouldn’t have to pay. Now today I get an email saying they couldn’t process my payment due to insufficient funds and my insurance is going to be cancelled when I have more than enough money to cover the amount due. I would not recommend this app or the insurance company using it. When I contacted the insurance company they said there was nothing they could do. Absolutely ridiculous.

I have two policies with this company, but I’m only able to access one of them. There should be a place to add another policy numbers so that consumers can have their information at their fingertips.

La baje e introduje mi póliza pero no la reconoce. Nunca he podido crear la cuenta. Trate por internet y también por la app, pero no sirve…

I am trying to create an account and its telling me to create a password. I tried several times and it is saying that my password needs to meet criteria, WHICH IT DOES. PLEASE FIX THIS

Hi. I’ve never been able to load the app. I mean, it’s on my phone, but it never opens. I’ve downloaded it, tried to open it, deleted it and repeated. Help, please. I would love to use this app.

The App Keeps Crashing Otherwise everything else is perfect, can’t open the app anymore

I just downloaded this app on my iPhone and it will not even open

worthless

Crashes as soon as i start up the app