Airwallex

我是做網店的，新開Airwallex ，用之前嘗試下轉10磅入Airwallex英國本地戶口，結果可想而知，現在已經一日時間任在in review .如果做生意，真係耽誤我發貨時間.

真係好垃圾，又唔學吓人哋充值直接銀行提款，人哋嗰啲虛擬銀行幾方便，又要銀行轉賬又要等一日，如果趕時間要用錢就真係多得佢唔少

It took around 10 hours for me to receive a payment into my airwallex HKD account from another HK account. Kept refreshing for the whole day, it was super frustrating. FPS is already instant in HK, I don’t understand why it could take so long for airwallex to process. I also sent another payment to Australia, again don’t know how long it will arrive as it says 0-2 days on the app. Wise seems to be better in terms of speed

The app only allows you to add and view your funds, but missing the new transfer which is a key function.

The transfer out randomly delays not just a few hours but days, customer hotline never answer, app leave message reply you late, computer version leave message may response a little but not useful, imagine the transaction happen locally, not intentionally, and company to company, not individual. You never know when the transaction stuck, whether i shall pay the supplier with other bank but who knows suddenly airwallex pay it out and i paid double. Customer service would simply say apology and thanks for your patience, but no immediate resolution. I have experienced three times the problem in just a few months after account opening. In short, not recommend

Extremely frustrating that we’ve time you receive a higher amount the transaction is set as pending and more information is required. I thought running my business would be easy now I’m having to worry about cash flow with money that is already mine. Absolutely ridiculous. Avoid at all cost

Do commerce with a merchant brand that knows what business owners need and appreciate—especially those that can deliver a reliable, frictionless experience. Here are six superior options: ✅ Stripe. ✅ PayPal Business. ✅ Wise Business. ✅ Revolut Business. ✅ Square/Block. ☑️ Even primitive Westpac is out-pioneering.

Extremely frustrated that I cannot make transfers in the app, only on a laptop. There is also no easy search functionality for transactions spanning back 12 months. When will this be fixed, it seems so basic!!