Alert for Embrace watch

Im impressed how it works. Today i received an alarm. It was a false alarm, but it detected the stress signs.brilliant

I’ve been using embrace for almost a year now, I switched to the standard plan and now I’m not able to connect to the app. It constantly signs me out and when I try to sign back in it give me trouble there also. It doesn’t show up when I try to connect to the bluetooth and I’ve reached out to customer service by email more times than I can count and still getting NOTHING. The service needs to be improved, you’re not dealing with a toy error. Epilepsy is real and what’s the use of paying for a service I can’t use nor get the proper help for. It’s suppose to inform caregivers of a seizure to get you help, how can it be done if it can’t be connected and customer service by phone and email takes days to get back to you.

It works incredibly well in rest mode, sometimes I will be drying my hands too fast and it will go off. Very fun. My biggest complaint is that sometimes I dont get the prompt to cancel the alert, so I get an immediate phone call from my parents because I cannot stop it. It's incredibly inconvient to me and terrifying for my parents. I don't know if it is just me or the app, but I need it to not do that.

Disappointing given the necessity of an app like this for some people. Memory synchronization bugs (300MB+ data not being uploaded on an up to date iphone 15 pro) that requires full app deletion monthly. Support is polite but helpful. Feels like an orphaned product at this point. Also hardware needs a refresh and bluetooth 5.x to increase usable range.

Switched from android and this app is garbage compared to android. Constantly disconnects when battery full and less than 10 feet away

I use it everyday and it’s all good. EXCEPT for when it gives off false alarms from stuff such as clapping, running with a bag on (sometimes for me), shivering, etc. And when the false alarm goes off, I have to text or tell my parents that it’s a false alarm and etc. Please, the only favor from me is to be able to extend the countdown time when the watch detects a seizure, because it’s so annoying for it to be 15 seconds, and then have to call your caregivers just because you couldn’t get to your device quickly.

Doesn’t charge it’s been In the socket for hours thank you for making me wait a month and waste my money do not buy

The product is essentially a life alert that goes off when you move you shake your hand violently. For some epileptic people here, I know that may be helpful but even violently shaking my hand won’t set it off. Random times unrelated to my epileptic status and then unable to turn off or warn I’m fine in the 10 seconds. It only detects extremely violent shaking “sometimes”

I have a piece of mind knowing when I have an episode the family is alerted.

This is one of the best purchases I have ever made. I’m epileptic, and get seizures out of no where, but they don’t happen often. So people are prepared, got this. •No false alarms No false alarms are great! •Contact parents Amazing The only thing is the distance. It disconnects whenever I walk 10 feet away.