Alliance Bank

Enjoy my taking care of business n attention given immediately!

No way to use Zelle with this. First bank I have seen that does not seem to understand paying people.

Easy to use and understand It’s nice being able to watch my spending to the penny

Like to be able keep track of spending

I find the app difficult to navigate.

I have never had a bank that is so friendly and remembers their customers like Alliance does. I don’t have a ton of money but they treat me the same as everyone else I’ve seen in there. I was extremely nervous to get a new bank account because of past problems at BOA. They have been nothing short of AMAZING in the past year I’ve banked there.

Graphic user interface (GUI) is not well thought out. It takes a lot of additional clicks to get popular tasks done. No password self respect feature/option. They will sell try to sell that NOT having a password self-reset is a very edit, but get locked out when the bank is closed and it is hardly benefit. No recurring P2P anymore--very inconvenient. No calculator tool on any page. The screens don’t seem to be optimized for the device. Honestly, it looks like it is a mobile interface on a mobile phone, and on a tablet, and on a desktop. Why wouldn’t Internet banking be optimized depending on which device one is using? Bill pay interface is VERY unfriendly. I constantly have to click and additional click to get to the vendor’s bill pay site to do what I need to do—again additional clicks-as opposed to a well thought out design where one can accomplish tasks with minimal clicks. The whole thing needs more design thought. Old and out dated. Never been any real meaningful improvements since it’s launch. Stale.

Great service

So easy to navigate!!

Great and easy to use.