American Partners FCU

Need new debt card and haven’t received one yet. Need new pin#. Your service is very slow and hard to get anyone on phone. Need more people to work in the bank in Greensboro.

i wish we were able too scan our paychecks into the app. instead of having to go too the bank and cash it every week.

User ID and password Do NOT work.

It is very simple, self explanatory and provides prompt services if needed.

This app is a joke. With the old app it was always crashing or not working for some reason. Now we have the new app which doesn’t seem to be any better. I had one failed attempt of entering my security code and now I’m locked out of my account. Bank tellers are no help during the week because they never answer the phone and whenever I drive to the bank it’s almost always empty (Greensboro). After hours and on weekends there’s no customer service number to help resolve the issues with being locked out of your account. What is the point of the app? What is the point of the bank tellers? This bank does nothing to make things convenient for its members.