AMI

Have to dig into the app to find each policy doc and download each individually to figure out what i spend each year. Seems a bit obiously missing.

Useless for managing claims. Ok for viewing policy Ok for lodging claim

The document is not clear as to what I can claim for and documents take ages to load

Over the recent months I have needed to update my insurance sadly had to make 2 insurance claims and I have been extremely delighted with the assistance I have had and the prompt action taken on the claims communication has been exceptional. Well done AMI

Unable to change payment options Slow And very hard to navigate

I had 3 policies with ami, years later when i had need for claim they accept ed my claim and got all documents and told me i would recieve money in my bank account in 3 business days. Weeks later nothing shows up in my account. When i called them they told me they should not have accepted the claim and damage to content being in transit. You think they have your back but they will spit out some technical jargon and decline the claim. I will take my business else where.

App is slow

Trying to find my monthly payments as listed in my policy document such a painful process can’t you add a link . Downloading documents very clunky

Have paid using app but didn’t say it was processing, money out of account, no confirmation email, no update on app.

We’re so happy with our service from AMI. Can’t rate them highly enough with the way they’ve handled our enquires and claims. Thank you.