Anantara Hotels

Looks nice but it won’t show upcoming bookings made on the Anantara website using a Discovery account which is a crucial disappointment. When searching for booking using booking number and last name, the results state no booking could be found for the given credit card number, but “credit card number” was not a field that was asked for.

Good range of information on the dining options (with food and drink menus) and other hotel services.

Keeps crashing and then I have to reinstall and go to reception to get a new code to pair to my room.

App doesn’t acknowledge existing Discovery account nor does it accept a pairing code even if you create a new account via the app. Useless.

Worst app I’ve ever had on my phone. Won’t even let me log in. Changed password 10 times trying to get it to log me in and just keeps saying my details are wrong. Don’t bother!!

Does not store any bookings. The most important facility of a hotel app and it does not work. How to ensure my loyalty goes elsewhere in future

Beautiful and useful hotel app for looking for a great place to stay

Beautifully executed, full of useful contents and easily navigate. Keep up the great job!

Love the chat function which connected me to the hotel staff very easy and really convenient. The app helped me to communicate and to get what I wanted during my stay. Good job! Definitely will return. Sarawutski

The app really made my stay at Anantara so much more enjoyable. The handy chat function meant i could get what i want when i wanted it.