AOS I-One Touch

Always crashing when creating a new case.

The app crashes every time I try to raise a service request.

The application displays your products but you can’t expect anything further. This app needs a revamp or should be taken down. This app does not even deserve a single star.

This is the worst app I have ever seen. Have been a customer of AO Smith since 2016. I have installed this app exclusively for ease of raising any service request. I am vexed up with the crashes of this app whenever I try to raise a request. Whenever I have an issue with the product, this app cannot be relied upon. Most irritating app response. I am left with using the ages old IVRS method to lodge any complaint or any service request. I use IOS 17.5 and this APP crashes each time I go to my products and click any listed product.

worst service and crashes app

I have an AMC Contract with AO Smith for Z9 water purifier. It overflows and switches off anytime. I have been trying to put up a service request for such a long time now. The app crashes everytime I log in a service request. Toll free numbers are invalid. Whatsapp number is not there on whatsapp. It says send message to add on whatsapp. This company is fooling customers. If you don’t have time to go to consumer court, don’t buy AO Smith products.

App does not work properly on iPhone 15 pro max and get closed whenever clicked on product

AO Smith is having a worst app which gives nightmare to the customer. App keeps on crashing and with very less options it is a waste app.

It's a very good app to test your patience

Tried to register water purifier, app crash and close down after entering the product details. Tried multiple times!!