Anna cake dessert cafe

Yeah, it's summer time. Anna is having her summer holiday. Anna decided to have a summer job for her holiday because she want to buy a birthday gift for her mother. So, Anna must carry out her own working plan.
Anna had looking for the summer jobs and finally she decided to work in Dora's Cafe Restaurant. Anna is very happy and feeling confident to work in Dora's Cafe Restaurant. However, Anna has no experiences of being a Cafe waitress. She is getting into a trouble. In the Cafe, there are many customers' complaints. "Sophia, I want a tiramisu, not the cheese cake !" " Anna, come here, I want a cup of cappuccino, not latte. Please, give me a change! " Anna is very tried and getting confused. She need someone's help!!
Would you mind giving Anna a hand??