Little benefit for patient
This is only for billing info, and to communicate to office (email, text which needs no app). I understand this might help the OFFICE by reducing phone calls, and for them to have updated credit card info for them to get payment - but gives patient zero access to labs, chart notes, test results, medication list, etc… Sorry folks but this is behind what most other offices offer and I’m paying monthly fees for this, yet nothing for other offices that actually provide access to my own health information.